MF Global

Trading Technology FAQ

I cannot place trades from the MD Trader.

This article explains why traders cannot place trades via the MD Trader in TT when the Maximum Order Quantity size is set to zero.

The article also describes how to change the Customer Default setting on the MD Trader in case the incorrect Exchange or the Default account setting is selected by mistake.

I have restarted my computer but the TT Guardian did not load.

This article describes how to restore the TT Guardian icon on the taskbar if it does not load after a reboot.

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The TT Guardian is displayed but it is red.

This article describes why the TT Guardian icon turns red when no VPN connection is present.

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The VPN is connected but the TT Guardian is red.

This article describes how to update the topology on the SecureRemote VPN to allow connection to the TT SFE Trading Server.

TT - Setup Guide

This article details how to to setup the TT trading software onto your personal computer. The document covers the installation of the SecureRemote VPN client as well as the actual TT software.

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